Leadership

Look below the waterline: from symptom to cause

Friction, miscommunication, workload: those are symptoms. To solve them for good, you have to look at what lies beneath.

Most of the problems that slow a team down are symptoms: friction, miscommunication, mounting workload. If that's all you steer on, you keep mopping the floor.

The symptom is not the cause

Beneath every symptom sits a pattern: unclear roles, goals that aren't alive, or tension no one names. Only when you intervene there does the symptom disappear for good.

Tackle only what's visible and you'll never solve what's visible.

For every recurring problem, ask yourself one question: what keeps this happening? The answer rarely lies on the surface.

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Yara van Leeuwen

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Yara van LeeuwenProductivity Boosters