Every organisation sits somewhere else
People may communicate honestly with each other while the manager has no idea how to take the lead. Then you hear what is going well and what is not, but you get no direction.
These five pillars form the route. Not as separate parts: each step makes the next one possible. Where you step in depends on where your organisation stands today.
Direction. Inspire. Delegate.
Where do you want to go? You set the direction, make roles clear and say out loud what you expect of people.
Clear frames. Clear agreements.
You bring people along in what you are planning. Everyone knows what is expected of them and where the lines are.
Saying what needs saying.
People name what is going on, give each other feedback and learn from one another. It won't be right first time, and that's fine.
Knowing what is really going on.
Only once you communicate honestly can you get processes right. Otherwise people simply bake the noise into the system.
Responsibility. Anticipate. Adjust.
People take responsibility, see things coming and adjust on their own. That is when your organisation runs without you.
If people are not yet honest with each other, you do not want them in your processes either. They simply bake the noise into the system: due dates that do not hold, reports prettier than reality. First learn to speak honestly, then sort out the processes.
Do nothing and you stand still while the world moves on.
People may communicate honestly with each other while the manager has no idea how to take the lead. Then you hear what is going well and what is not, but you get no direction.
If you want to grow tenfold you cannot keep working the same way. What runs on a paper form today will not hold at three thousand a day. That asks for different agreements and different systems.
Not just a team that works on its own, but an organisation that runs on its own. People see things coming and adjust, without you having to step in.
Always inside your own business, with your people and your challenges. Which format fits, we decide in the first conversation.
The complete programme for you and your managers. In a year we build an organisation that runs the operation itself, so you get time back to run the business.
View the year programmeBecause successful teams are no accident. One day with your team to get sharp on where things are heading and who is on the hook for what.
Read moreGoals for the new year that get further than January. We translate them into behaviour straight away, so they're still alive in March.
Read moreTeach your team to name things before they grow into a conflict. Feedback becomes ordinary instead of tense.
Read more
Fifteen minutes on the phone is enough to know whether this fits. If it does not, you will know that too, and you will have a few things to work on yourself.
Yara van LeeuwenProductivity Boosters