Nobody names it
People are not dishonest with their manager, they are careful. And the occasional outburst at someone else is not openness, it is a cry for attention.
Kindness without clarity does not set people free, it leaves them adrift.
That is where almost every growing owner gets stuck. And that is exactly where change begins.
In June 2020 my contract ended. Instead of carrying on on autopilot, I chose my dream. Within a year I earned my master's and specialised in team and organisational development.
My work is all about the dynamics between people: the quality of collaboration, the vitality of employees and the results of the organisation. Those three are inseparably connected.
I believe change doesn't have to wait for illness or dropout. By stepping in on time you prevent a lot of friction and build a team that's ready for what's coming.

If you as the director are always late yourself, don't be surprised when your people are too. They know you can't see it in the time before you arrive. So how seriously do you take your own behaviour?
People are not dishonest with their manager, they are careful. And the occasional outburst at someone else is not openness, it is a cry for attention.
What plays out under the radar comes onto the table, and the real conversation does happen. Not once, but until you can hold it yourselves.
Once it is clear which behaviour is normal here, you no longer have to stay on top of everything. People correct each other, even when you are not there.

Fifteen minutes on the phone is enough to know whether this fits. If it does not, you will know that too, and you will have a few things to work on yourself.
Yara van LeeuwenProductivity Boosters